Privacy Policy

Vital Opera Privacy Policy
Last Updated: July 31, 2020

Vital Opera is committed to protecting your privacy. This Privacy Policy explains the various types of personal information that we collect and how we use them.

Vital Opera Mailing List

We use MailChimp to manage and send email campaigns to our Mailing List. As part of the Mailing List sign-up you provide your name, email address, and mailing address (optional). We use this information to send you promotional messages about upcoming events and other news. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at vitalopera@gmail.com. If you sign up to receive updates from us, you are also agreeing to MailChimp’s Privacy Policy, which can be found here (see ‘Privacy for Contacts’).

Donations to Vital Opera

Vital Opera is a 501(c)(3) organization. We use the Kindful Donor Management platform to process credit card donations and to store information about received donations This information includes donor’s name, email, mailing address and phone number (if provided, and credit card details). We use this information to send Donor Acknowledgement letters and to invite new donors to join our Mailing List. By donating through Kindful you agree to their Privacy Policy, which can be found here.

We also accept donations by check. When you mail us a check, we manually input your donation into our Donor Management System, keeping a record of your name, mailing address, and the amount of your donation. This information is only accessible to Vital Opera staff, and we do not share or distribute this information to any third parties. We use this information to send Donor Acknowledgement letters and to invite new donors to join our Mailing List.

Ticket Purchases for Vital Opera Events

We also use Kindful to sell tickets to our performances and other events. As with donations processed through Kindful, Kindful maintains our customer contact records, which include ticket buyer’s name, email, mailing address and phone number (if provided), and credit card details. We use this information to send buyers more information or updates about events for which they’ve purchased tickets and to invite them to join our Mailing List.

Vital Opera Website Cookie Policy

The Vital Opera website or its third-party tools use cookies to improve user experience, personalize content, provide social media features, and to analyze our traffic. You can find our Cookie Policy and update your preferences at any time
here.

Changes to this Policy

We may periodically make changes to this policy to comply with changing legal requirements or to reflect changes in our business practices. We recommend you regularly review this policy to remain informed about how Vital Opera is protecting your privacy.

Questions

If you have any questions or concerns about this policy, please e-mail klawson@vitalopera.org.